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1. The recipient of Mobile Financial Services (bKash Service) will be known as bKash Customer.
2. Transactions will be carried out in accordance with prevailing laws of Bangladesh.
3. The bKash Account Number shall have to be correctly quoted.
4. bKash shall consider the address stated in the NID as permanent address.
5. The customer shall not use the service for any illegal or unlawful purpose.
6. The customer must ensure that the information provided is accurate.
7. Before each transaction, confirm the accuracy of recipient's details.
8. The customer shall keep the PIN and verification information confidential.
9. bKash reserves the right to determine and amend fees from time to time.
10. The customer must comply with Anti-Money Laundering requirements.
11. The customer is responsible for maintaining account credentials security.
12. Contact customer support through official channels for complaints.
13. bKash may suspend or terminate an account when required by law.
14. The customer is responsible for any transaction using their credentials.
15. These terms may be updated and continued use constitutes acceptance.
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